Current Training

Paula Dirkes, “How to Become a Youth Mentor”

Paula is the author of 3 books: 

  1. Mentor Me! The Complete Guide for Women Who want to Mentor Girls (2012)
  2. MENTORrific Success Stories: Inspiring Stories from Youth Mentors & Mentees (2008)
  3. MENTORrific Women! Taking a Girl Under Your Wing (2008)

Paula earned her Bachelors degree in secondary education from Michigan State University and her Masters degree in Human Performance Improvement from the University of Michigan. Whether as an employee or as a volunteer, she has worked with infants to young adults in both the secondary schools and the YMCA. Since 2001 she has been an active community-based mentor, a faith-based mentor for 12-18 year old boys and girls, a school-based mentor/coach in the ‘Teen Leadership’ program at a local high school, as well as a one-on-one tutor for grade school children at a local public charter school in east Detroit. One of the missions of her company – Solid Pathways Consulting, LLC – is to further the missions of youth organizations, help adults make informed choices about mentoring and help kids get great mentors. She is a passionate youth mentoring advocate and is an author and speaker on a mission to make youth mentoring a social norm versus the exception. She lives in Berkley, Michigan.

PARTICIPANT CALL-IN INFORMATION:
Call-in number: 712-432-1000
Code: 450069270#

PLAYBACK CALL INFO
Playback Number: (712) 432-1011
Playback Access Code: 450069270#

Download MP3 File


“How to Handle Objections and Make More Sales”

Alice Heiman

How often do you lose a deal because of a price objection? How often do you lose a deal and not know why? Objections are a natural part of the sales process. Learning to handle objections is a critical part of the sales process and you must become expert at understanding whether repeated objections are a true stall or just a buying signal to help you move the sales forward.

In this teleseminar, sales expert, author, speaker & trainer Alice Heiman explains how important objections are to your sales process and why you don’t want to miss any of them. You’ll learn how to respond to objections to provide an effective solution that closes the deal.
Attendees will learn:
•Why objections are necessary
•How to respond to objections
•How to move on and close the deal

Alice developed her expertise in sales while at Miller Heiman, Inc before striking out on her own, establishing Alice Heiman, LLC in 1997. In her years at Miller Heiman she sold to and trained some of the company’s largest and most complex accounts including: Coca Cola, Dow Chemical, Merck and Hewlett Packard. She’s a nationally recognized expert with a proven track record of leading and inspiring corporate sales teams and as well as developing sales in start-ups. These days she spends a good deal of her time mentoring women business owners and coaching saleswomen through her Sales Success Groups. A consummate networker, she is the author of the ebook Connecting Your Way to New Business and the developer of The BizTalk Blender an event that connects people to others they can do business with. She’s appeared on radio & television, and been featured in print publications including Selling Power Magazine. Her work has earned her numerous awards including Saleswoman of the Year, Marketer of the Year and the U.S. Chamber of Commerce Small Business Blue Ribbon Award. For the past 20 years she has spoken at numerous conferences and professional organizations and run training for salespeople and sales management throughout the country.

Download the Recording Here:  Alice Heiman “How to Handle Objections and Make More Sales”

Recorded Call:

(712) 432-1011

Access Code: 485642378#

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